Nonetheless, experience may not be as direct as you think it should be. Experience can be gained from other people who have been able to use the product in the past. They may be one of your relatives or friends. You may have heard something about a product’s usability and have used that data in shopping for that certain type of product. There are a lot of instances where experience may be generated and used as a means in making an expert product selection decision.
So, when thinking of what product to buy or avail for a certain service, choose one that prioritizes experience among all other aspects. This includes a consideration for usability and functionality, the two most important factors that optimizes user experience and inspires brand loyalty.